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Privacy Policy

Effective Date: 5^th December, 2024

1. Introduction

Portfolio GH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this Privacy Policy carefully to understand our practices regarding your data.

2. Information We Collect

We collect different types of information to provide and improve our services. This includes:

2.1 Personal Information

When you register or interact with our platform, we may collect the following:

• Full Name
• Email Address
• Phone Number
• Billing Information (e.g., credit/debit card details)

2.2 Non-Personal Information

We may collect non-identifiable data such as:

• Browser type and version
• Device information
• IP Address
• Geographic location
• Usage data (e.g., time spent on pages, clicks, etc.)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other technologies to track user behavior and improve our services. For more information, refer to our Cookie Policy.

3. How We Use Your Information

We use your information for the following purposes:

• To personalize your experience on the platform
• To process payments and manage subscriptions
• To provide customer support and respond to inquiries
• To send notifications, promotional materials, or updates about our services
• To analyze and improve the functionality of our platform
• To comply with legal obligations

4. Sharing and Disclosure of Information

We may share your information under the following circumstances:

• With Service Providers: Third-party vendors who assist us in operating the platform (e.g., payment processors, analytics providers).
• Legal Obligations: When required by law or to respond to legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets.
• With Your Consent: When you explicitly authorize the sharing of your data.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

As a user, you have the following rights:

• Access and review the personal data we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Withdraw consent at any time for data processing activities

To exercise these rights, contact us at [email protected].

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.

9. International Data Transfers

If you are accessing our platform from outside Ghana, your information may be transferred to, stored, and processed in Ghana or other jurisdictions. By using our platform, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +233 24 101 9162
• Address: Accra, Ghana